Privacy Policy — modaber89

Effective date: 2025-09-24

This Privacy Policy describes how modaber89 ("we", "us", or "our") collects, uses, shares, and protects personal information when you use our mobile application and related services. By using our app you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of information:

• Location data: Precise or approximate device location (GPS, network-based) when you request delivery or use location-based features.
• Device & app identifiers: Device identifiers (IDFA, Android Advertising ID, device model, OS version) for analytics, diagnostics and to prevent fraud.
• Contact information: Name and phone number you provide to create or manage orders.
• Order & transactional data: Items ordered, order history, delivery address (postal coordinates), and payment metadata (we do not store full payment card details unless explicitly required by a payment provider).
• Usage data: App usage, logs, crash reports, and analytics (to improve the app).
• Push notification token: Device push token if you opt in so we can send order updates and notifications.

2. Why We Collect Data (Purpose)

We use collected data for these purposes:

• To process and fulfill orders and provide delivery (including calculating delivery cost using your location).
• To communicate with you about orders, support requests, and account activity.
• To provide and improve app functionality, analytics and performance monitoring.
• To prevent fraud and ensure security.
• To comply with legal obligations and respond to lawful requests.

3. Legal Basis (if GDPR applies)

Where applicable, our legal bases for processing personal data include:

• Performance of a contract (processing orders and delivery).
• Consent (for optional features like push notifications or analytics where you grant permission).
• Legitimate interests (to improve service, prevent fraud); we balance these interests against your rights and freedoms.

4. Sharing & Third Parties

We may share data with:

• Delivery partners / couriers to complete your order (they receive necessary contact and location info).
• Payment processors (for payment authorization and settlement).
• Analytics and crash-reporting providers (e.g., Google Analytics, Firebase) — see below for details.
• Law enforcement or regulators when required by law or to protect our rights.

Third-party SDKs & services: The app may include third-party SDKs (analytics, maps, payment providers). These services have their own privacy practices; we encourage you to review their policies. We do not sell personal data.

5. Location & Maps

When you use location-based features (for example “deliver to my location” or choosing a delivery point on a map), we collect and use GPS or network-based location to calculate routes and delivery costs and to deliver your order. You can choose not to share location, but some features may not work.

6. Children

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

7. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for a period required for accounting and legal purposes.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data; to restrict or object to processing; and to receive a copy of your data. To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure — absolute security cannot be guaranteed.

10. International Transfers

Data may be processed or stored outside your country. If you are located in the EU or another region with data protection laws, we will take steps to ensure appropriate safeguards for cross-border transfers.

11. Analytics & Advertising

We may use analytics and advertising SDKs. If advertising identifiers are used (e.g., Android Advertising ID), they are used in accordance with platform rules and for analytics and fraud prevention. You can opt out at the device or platform level where supported.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective date above and, where appropriate, notify you in the app or by other means.

13. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, contact:

• Store: modaber89
• Email: modaber89@gmail.com